Learning to work successfully in teams means understanding your team members, assessing what works and what doesn’t work, adapting to the team dynamics, and communicating effectively. These processes become even more complex in organizations as multiple people and groups become involved. The flow of communication is fundamental, especially in today’s workplace where multiple, dependent sub-teams are taking increasingly larger roles. As communication becomes more important, understanding one’s role, the organizational structure, and coordinating activities between members is presenting new challenges. Understanding how you are perceived, whether you are being accurately understood, how persuasive your message is conveyed, and how people react are all skills that require both reflection and practice to master. We propose an experiential activity in which participants are faced with communication challenges in solving a complex puzzle within an organizational setting. Specific strategies and approaches to improving communication within and between groups as witnessed in the activity will be presented and discussed. |