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Session Type: PDW Workshop
Program Session: 473 | Submission: 14527 | Sponsor(s): (HR, OB, OCIS, ENT)
Scheduled: Saturday, Aug 11 2018 5:45PM - 7:45PM at Sheraton Grand Chicago in Superior A,B
HRM, Crowdsourcing and Online Labor Platforms: Towards a Research Agenda
HRM, Crowdsourcing & Platforms
PracticeTheme: Improving LivesResearch

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Chair: Jeroen Meijerink, U. of Twente
Chair: Sut I Wong, BI Norwegian Business School
Presenter: Tanya Bondarouk, U. of Twente
Moderator: Mark Boons, Erasmus U. Rotterdam
Presenter: Christian Fieseler, BI Norwegian Business School
Presenter: Anna B. Holm, Aarhus BSS, Aarhus U.
Presenter: Kristine Kuhn, Washington State U.
Online labor platforms like Uber and Deliveroo, are changing the nature of work as they drive a transition towards ‘crowdsourcing’, that is, the act of outsourcing a task to an undefined group of agents or crowdworkers. Surprisingly, the discipline most strongly associated with research on work(ers) – i.e. human resource management (HRM) – appears to be modestly interested in crowdsourcing. Furthermore, although growing, the body of crowdsourcing literature remains fragmented as crowdsourcing has been studied by scholars from different backgrounds that seem to limitedly interact (with HRM researchers). It is against this backdrop that this workshop aims to (1) bring together these scholars for building a community of crowdsourcing researchers and (2) develop a joint agenda on HRM & Crowdsourcing research. To this end, participants of this workshop will discuss questions for future research, explore theories for studying HRM & Crowdsourcing, and learn about methodologies for collaborating with online platform firms and dispersed crowdworkers. After a short introduction, we organize two interactive roundtable discussions which each are concluded with a presentation by experts from different fields of inquiry. We finalize the PDW with a presentation and question-and-answer session on how to access, communicate and collaborate with platform firms and crowdworkers. This workshop provides three deliverables to its participants: (1) a set of research questions for future HRM & crowdsourcing research, (2) an overview of potentially valuable theories and concepts that explain HRM & crowdsourcing phenomena, and (3) techniques for accessing online platform/crowdsourcing workers and studying online HRM activities.
Pre-registration is required for this session. To register online, please visit The deadline to register online is August 9, 2018.
KEY TO SYMBOLS Teaching-oriented Teaching-oriented   Practice-oriented Practice-oriented   International-oriented International-oriented   Theme-oriented Theme-oriented   Research-oriented Research-oriented   Teaching-oriented Diversity-oriented
Selected as a Best Paper Selected as a Best Paper